Ruby Newell-Legner's Schedule

RubySpeaks - Ruby Newell-Legner's Schedule of Events

Ruby’s Current Schedule
	Click Here to Schedule Ruby
	Where she's going...
Nov. 9-11, 2011	Consultant - Tampa Bay Lightning Tampa, FL
Nov. 15-16, 2011	Presenter - National Hockey League Service & Retention Workshop Nashville, TN Wednesday Nov. 16, 8:30 - 10:00am: 7 Star Service Transformation
Nov. 30-Dec. 3, 2011	Presenter - Athletic Business Conference & Expo 2011 Orlando, FL Wednesday, Nov. 3 - 1:30pm-4:30pm: Workshop Presenter - Supervisory Skills for Leadership Success Thursday, Dec. 1 - 11:30am-1:00pm: Breakout Session - 7 Star Customer Service: Best Practices for Improving Customer Service Friday, Dec. 2 - 10:15am-11:45am: Breakout Session - How to Build a Recognition Program for Your Staff
Dec 5-7, 2011	Attendee - National Speakers Association Elite Retreat Key Biscayne, FL
Dec 13, 2011	Webinar Presenter - 7 Star Service: Turn Every Customer into a Fan Presented by Ruby Newell-Legner, Fan Experience Expert 4pm EDT, 3pm CDT, 2pm MDT, 1pm PDT (90 minutes) Presented by International Association of Venue Managers - Registration is open to anyone interested!
Feb. 3-5, 2012	Committee Co-Chair - 2012 National Speakers Association Conference Plano, TX
Feb. 14-16, 2012	Presenter - Presenter, Association of Aquatics Professionals Austin, TX

	Where she's been...
November 6-8, 2011	Presenter - 2011 Kampgrounds of America (KOA) Franchisee Annual Conference Las Vegas, NV Monday, Nov. 7, 2:30am-3:45pm: Breakout Presenter - Understanding Our Customers & Their Loyalty Tuesday, Nov. 8, 2:00pm-3:15pm: Breakout Presenter - Understanding Our Customers & Their Loyalty
November 3-5, 2011	Keynote Speaker and Presenter - Campground Owners of New York 48th Annual Exposition for the Outdoor Hospitality Industry Niagara Falls, NY Friday, Nov. 4 - 10:30am Breakout Presenter - Secrets to Keeping Our Customers Happy! Friday, Nov. 4 - 11:45am Keynote Speaker - 7 Star Customer Service
October 16-22, 2011	Consultant - Tampa Bay Lightning Tampa, FL
October 15, 2011	Presenter - Canada Association of Professional Speakers Calgary, Alberta, CA Creating Systems to Put You Center Stage!
October 12-13, 2011	Keynote Speaker - California Aquatic Management School 2011 Conference Lake Tahoe, CA Wednesday, Oct. 12 5:00pm-6:30pm: Keynote Speaker Thursday, Oct. 13 9:00am - 11:45am: General Session
October 10, 2011	Trainer - Town of Parker Parker, CO Customer Service - Rule Enforcement Etiquette
October 4, 2011	Trainer - Shaw Conference Centre Edmonton, Alberta, CA Secrets to Keeping Our Customers Happy
September 23, 2011	Presenter - Colorado Municipal Clerks Association 32nd Annual Fall Master Municipal Clerks Academy Boulder, CO Encouraging Staff Development - The Performance Appraisal Process
September 21, 2011	Trainer - Let's Play Sports, Inc. Denver, CO 7 Star Service
September 12-16, 2011	Consultant - Tampa Bay Lightning Tampa, FL
August 29-Sept 1, 2011	Consultant - Tampa Bay Lightning Tampa, FL
August 19-21, 2011	Attendee - Walter Bond's "Who Said Talk is Cheap?" Celebrity Sports Figures Speaker Training Camp Palm Beach Gardens, FL
August 18-24, 2011	Consultant - Tampa Bay Lightning Tampa, FL
August 12, 2011	Trainer - Ray and Joan Kroc Corps Community Center Green Bay, WI 8:30am - 11:30am: Supervisory Skills for Success 1:00pm - 4:00pm: Secrets to Keeping Our Customers Happy!
August 4-10, 2011	Trainer and Consultant - Spurs Sports & Entertainment San Antonio, TX August 5-8: Training: Train the Trainer Series August 9: Training: Cycles of Service^TM
July 27-August 3, 2011	Attendee, Presenter and Moderator - 2011 National Speakers Association Convention Anaheim, CA Saturday, July 30: Presenter - NSA Foundation Seminar Sunday, July 31 - 2:00pm-4:00pm: Moderator- Sports Celebrity Speaker Session
July 26, 2011	Session Presenter - International Association of Venue Managers VenueConnect 86th Annual Conference & Trade Show Phoenix, AZ Session B - 10:45am-12:00pm: 7 Star Service: Turn Every Customer into a Fan
July 10-13, 2011	Trainer - General Electric Information Management Leadership Program Detroit, MI
June 30-July 1, 2011	Trainer - Tampa Bay Lightning Tampa, FL Thursday, June 30 - 7 Star Service Friday, July 1 - Powerful Presentations
June 28, 2011	Moderator - ALSD Executive Retreat Association of Luxury Suite Directors Conference - LA Live Los Angeles, CA
June 22, 2011	FREE Webinar with Ruby "7 Reasons Your Customer Service Ratings Aren't Perfect" Click here to watch the replay
June 14-16, 2011	Consulting - Spurs Sports & Entertainment San Antonio, TX June 14 - 7 Star Service Training June 15 & 16 - Cycles of Service Training^TM
June 10-11, 2011	Presenter - National Speakers Association - Carolinas Charlotte, NC
May 16-18, 2011	Attendee SANG Event Hollywood, CA
May 3-4, 2011	NSA Conference 2012 - Planning Plano, TX
April 25-26, 2011	Consulting - Tampa Bay Lightning St. Pete Times Forum, Tampa, FL
April 20-22, 2011	Consulting - Onboarding Process Training - Facilitating Collaborative & Productive Meetings Spurs Sports & Entertainment, San Antonio, TX
April 11-13, 2011	Trainer - Menchie's Franchisee Training Encino, CA
April 1-3, 2011	Attending CSP/CPAE Summit - National Speakers Association Dallas, TX
March 28, 2011	Facilitation - Citizen Group City of Commerce City, CO
Mar. 6-9, 2011	Keynote & Workshop Presenter - New Jersey Park and Recreation Association 2011 Conference Atlantic City, NJ Mon. Mar. 7 from 1:00-2:00 pm Keynote Reflections in the Rear View Mirror: Study Your Past to Create Your Future Mon. Mar. 7 from 2:15 - 3:45 pm Workshop 7 Star Customer Service: Starting at the Top to Impact the Bottom Line Tues. Mar. 8 from 8:45 - 10:00 am Workshop Understanding and Dealing with Change
Feb. 25, 2011	Presenter - Colorado Speakers Academy Denver, CO
Feb. 18-20, 2011	Presenter, National Speakers Association UnConference Atlanta, GA
Feb. 6-10, 2011	Attending Annual Stadium Managers Association Seminar Huntington Beach, CA
Jan.31- Feb 2, 2011	Workshop Presenter – National Sports Forum "The Elephant in the Room: Leading your Team in an Atmosphere of Labor Uncertainty" Louisville, KY
Jan. 7-8, 2011	Training for new facility opening - Fruita Community Center Fruita, CO
Dec. 21 -22, 2010	Trainer - Ferrari World Abu Dhabi Abu Dhabi, UAE Tuesday & Wednesday, Dec. 21 & 22 from 9:15-11:00 am Secrets to Keeping our Guests Happy Tuesday & Wednesday, Dec. 21 & 22 from 2:00-6:00 pm Management Skills for Success
Dec. 18-19, 2010	Trainer – Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates
Dec. 15, 2010	Workshop Presenter - Spectra Logic Corporation Boulder, CO
Dec. 9-10, 2010	Consulting on Fan Experience Initiative - Spurs Sports & Entertainment San Antonio, TX
Dec. 1 - 4, 2010	Workshop Presenter at Athletic Business Conference + Expo San Diego Convention Center San Diego, CA Thursday, Dec. 2 from 8:00-9:30 a.m. Employee Engagement: The Lasting Effect of a Positive Onboarding Process Friday, Dec. 3 from 8:00-9:30 a.m. How to Run a Successful Meeting Friday, Dec. 3 from 4:00-5:30 p.m. Reenergizing Employees by Redefining Organizational Values
Nov. 30, 2010	Workshop Presenter – at Kroc Center Conference The Salvation Army Ray and Joan Kroc Corps Community Center San Diego, CA Wednesday, Dec. 1 from 3:30-4:30 pm – Convenient, Customized, Community-Oriented and Cool: Meeting the Needs of the Younger Generation Wednesday, Dec. 1 from 4:45-5:45 pm – Creating a Customer Service Culture: Helping your Frontline Shine
Nov. 15-16, 2010	Presenter - International Association of Amusement Parks and Attractions Expo 2010 Orange County Convention Center Orlando, FL Nov. 15 4:00 pm - 5:15 pm 7 Star Customer Service: Starting at the Top to Impact the Bottom Line Nov. 16 12:00pm – 2:00pm Coaching Your Staff: Motivating Your Team to High Performance
Nov. 9-10, 2010	Keynote & Workshop Presenter for KOA 2010 Franchisee Convention- Get in on the Action! Savannah, GA Tuesday Nov. 9 Keynote Take Action-Make a connection! Tuesday Nov. 9 Workshops Dealing with Upset Kampers Wednesday Nov. 10 Keynote Work Kampers University Wednesday Nov. 10 Workshop Dealing with and Upset Kampers
Nov. 1 - 4, 2010	Consulting on Fan Experience Initiative- Spurs Sports & Entertainment San Antonio, TX
Oct. 25, 2010	Trainer – Iowa Event Center/Wells Fargo Arena Des Moines, IA
Oct. 24, 2010	Secret Shopping - The Eagles Concert – Iowa Event Center/Wells Fargo Arena Des Moines, IA
Oct. 17-21, 2010	Consulting - Spurs Sports & Entertainment San Antonio, TX
Oct. 14, 2010	Trainer - Kroc Center Grand Rapids, MI
Oct. 6-10, 2010	Presenter - World Waterpark Association Annual Conference San Antonio, TX
Sep. 27-30, 2010	Consulting - Spurs Sports & Entertainment & Contracted Partners San Antonio, TX
Sept. 22-25, 2010	Keynote and Breakout Presenter – Special District Association Annual Conference, Keystone, CO
Sep. 20, 2010	Presenter - NBA League Office - Account Managers New York City, NY
Sept. 2-4, 2010	Presenter for Arizona Parks and Recreation Association Annual Conference Scottsdale, AZ
Aug. 30, 2010	Workshop Presenter - Spurs Sports & Entertainment Executive Team San Antonio, TX
August 24, 2010	Presenter for Cherry Creek Chamber of Commerce Business Success Series Denver, CO
Aug. 16-18, 2010	Consulting / Secret Shopping - Spurs Sports & Entertainment, WNBA Silver Stars San Antonio, TX
August 9-10, 2010	Trainer – Kaleidoscope Before and After School Programs Denver Public Schools Denver, CO
August 2-4, 2010	Attending NCS4 Conference New Orleans, LA
July 22, 2010	Presenter - Teleconference for the Medical Fitness Association "Understanding Your Cycles of Service^TM" 2:00 p.m.-- 3:00 p.m. Eastern (1 p.m. Central, Noon Mountain, 11 a.m. Pacific) Register here Online
July 15-20, 2010	Attending and Main Stage Presenter for the National Speakers Association Annual Conference Orlando, FL
July 11-13, 2010	Presenter for General Electric Information Managment Leadership Program, Detroit, MI
Jun. 27-30, 2010	Presenter for Association for Luxury Suite Directors Annual Conference New York, NY Wed., June 30 1:00-2:30pm - Panel Presenter Selecting, Staffing and Schooling: Your Venue's Guide Wed., June 30 3:45-5:00pm - Presenter with Scott Bowman VP Season Ticket Services and Operations, Orlando Magic "Building Loyalty & Retention to Drive Premium Sales" a case study of our work to move the Orlando Magic to the second strongest season ticket holder base in the NBA.
June 24, 2010	FREE Webinar with Ruby "Rule Enforcement Etiquette to Promote a Positive Guest Experience" Click to Register for FREE Webinar
June 9-11, 2010	Presenting "Enhancing the Fan Experience" for the NFL Security Training Seminar Chicago, IL
May 25, 2010	Attending Sports 2.0 VIP Summit Chicago, IL
May 17-19, 2010	Consulting and Webinar with Primrose Schools Atlanta, GA
May. 11, 2010	Profiting from Birthday Parties and Celebrations Webinar – Ruby will interview Sheryl Bindelglass Register Here
May. 5, 2010	Raising the Bar in Guest Relations Webinar with World Waterpark Association Register Here
Apr. 28-30, 2010	Presenter for Primrose Schools Annual Franchise Conference Orlando, FL
Apr. 27, 2010	Customer Service Training, Town of Windsor Windsor, CO
Apr. 15, 2010	Consulting with Primrose Schools Atlanta, GA
Mar. 29, 2010	Customer Service Workshop Presenter, City of Commerce City Parks and Recreation Department, Bison Grille Commerce City, CO
Mar. 25, 2010	Consulting with Primrose Schools Atlanta, GA
Mar. 23, 2010	Webinar Presenter - Powerful Presentation Skills – Your Delivery Register Here
Mar. 17, 2010	Staff Trainer for New Facility Opening, Campbell County Parks and Recreation Gillette, WY
Mar. 10, 2010	Cycles of Service^TM Workshop Presenter, Salon Forum Hair Salon Littleton, CO
Mar. 10, 2010	Facilitator, Town of Parker Parks and Recreation Department Parker, CO
Mar. 09, 2010	Webinar Presenter - 2010 Powerful Presentation Skills – Your Speech Register Here
Feb. 26, 2010	Presenter, CampExperience^TM Power, Purpose & Profit. Workshop Cielo at Castle Pines, Castle Rock, CO Register Here
Feb. 25, 2010	Cycles of Service^TM Workshop Presenter, Peterson Air Force Base Colorado Springs, CO
Feb. 23, 2010	Webinar Presenter - 2010 Powerful Presentation Skills – Your Audience Register Here
Feb. 11-13, 2010	Attended 2010 Olympics Vancouver, Canada
Feb. 7-10, 2010	Attended Stadium Managers Association Seminar, Renaissance Orlando SeaWorld Orlando, FL
Jan. 29 - Feb. 04, 2010	Cycles of Service^TM Workshop onboard a Caribbean Cruise with the United States Swim School Association Royal Carribean Navigator of the Seas
Jan. 28, 2010	Powerful Presentation Skills Webinar Online Webinar - Register Here
Dec. 14, 2009	Trainer- Massachusetts Convention Center, "Secrets to Keeping Our Customers Happy" Boston, MA
Dec. 10-12, 2009	Keynote Speaker - IFX 2009 Annual Convention, "Using Seven Star Customer Service to Launch Your Brand in 2010" San Diego, CA
Dec. 7 - 8, 2009	Presenter-Orlando Magic, "Skills Coaching for Relocation" Orlando, FL
Dec. 05, 2009	Presenter - Athletic Business Conference & Expo, "Succession Planning: Developing Tomorrow's Leaders Today Orlando, FL
Dec. 04, 2009	Session Moderator - Athletic Business Conference & Expo, "CONNECT: Sharing Your Best Management and Leadership Strategies and Questions" Orlando, FL
Dec. 03, 2009	Presenter - Athletic Business Conference & Expo, "Leadership Strategies: What You Need to Know to Take Your Organization to the Next Level", Orlando Orlando, FL
Dec. 02, 2009	Pre-Conference Workshop Presenter - Athletic Business Conference & Expo, "Talent Management: How to Attract, Hire, Reward, Motivate and Train the Very Best People" Orlando, FL
Nov. 28, 2009	Trainer-Golden State Warriors-Supervisory Training Oakland, CA
Nov. 20, 2009	Keynote Speaker - KOA 2009 Annual Convention, "Exploring the Front Desk Experience: Part One" Houston, TX
Nov. 20, 2009	Workshop Presenter - KOA 2009 Annual Convention, "Exploring the Front Desk Experience: Part Two" Houston, TX
Nov. 18, 2009	Presenter-Major League Baseball, "Understanding, Preventing, and Diffusing Fan Violence" New York, NY
Nov. 14, 2009	Attending conference-IAAPA Las Vegas, NV
Nov. 13, 2009	Presenter - Programming Our World Workshop hosted by Michigan Recreation & Parks Association, "Talent Management: How to Attract, Hire, Motivate, and Train the Very Best People" Warren, MI
Nov. 09, 2009	Trainer- Relocation Training for the Orlando Magic Orlando, FL
Nov. 06, 2009	Keynote Speaker - Colorado Association of Fairs and Shows, "Seven Star Customer Service: Give 'em a Reason to Come Back" Colorado Springs, CO
Oct. 22, 2009	Trainer, Portland Parks & Recreation, "Secrets to Keeping Our Customers Happy" and "Supervisory Skills for Success" Portland, OR
Oct. 21, 2009	Trainer, Tualatin Hills Park & Recreation District, "Secrets to Keeping Our Customers Happy" Beaverton, OR
Oct. 15-16, 2009	Presenter, National Recreation and Park Association Congress, "Secrets to Keeping our Customers Happy" Salt Lake City, UT
Oct. 15, 2009	Presenter, National Recreation and Park Association Congress, "Seven Star Customer Service: Starting at the Top to Impact the Bottom Line" Salt Lake City, UT
Oct. 14, 2009	Keynote Speaker, US Swim School Association Annual Conference, "Reflections in the Rearview Mirror" San Diego, CA
	Facilitator, US Swim School Association Annual Conference, "Breakout for Champions Club" luncheon San Diego, CA
	Presenter, US Swim School Association Annual Conference, "Stay Cool: Create Ongoing Opportunities to Love Your Customers, Your Job and Your Teammates" San Diego, CA
Oct. 02-05, 2009	Trainer, Staff Training, Golden State Warriors Oakland, CA
Sep. 28, 2009	Trainer - Orlando Magic and Amway Arena Game Night Staff Training Orlando, FL
Sep. 24, 2009	Trainer - Orlando Magic and Amway Arena, "Supervisory Skills for Success" Orlando, FL
Sep. 24, 2009	Trainer - Orlando Magic and Amway Arena, "Proper Etiquette for Rule Enforcement" Orlando, FL
Sep. 23, 2009	Facilitator - Orlando Magic Seat Relocation Strategy Session Orlando, FL
Sep. 17, 2009	Trainer - "Loyalty & Retention: Building Relationships & Trust with each Season Ticket Holder Phase II" Session for Orlando Magic Business Season Ticket Holders Department Orlando, FL
Sep. 2, 2009	Trainer - "Raise the Bar in Guest Relations" presented to Amway Arena Contracted Partners Orlando, FL
Sep. 2, 2009	Trainer - "Time Tactics to Make You Successful" Orlando Magic Orlando, FL
Aug. 23-24, 2009	Presenter - Oreck Franchise Services, LLC Annual Franchisee Convention Nashville, TN
Aug. 20, 2009	Trainer - "Loyalty & Retention: Building Relationships & Trust with each Season Ticket Holder Phase I" Session for Orlando Magic Season Ticket Holders Department, Orlando, FL
Jul. 24-28, 2009	Attending Conference, International Association of Assembly Managers Boston, MA
Jul. 18-21, 2009	Attending Conference, National Speakers Association Phoenix, AZ
Jul. 12-14, 2009	Trainer – General Electric Information Management Leadership Program Danbury, CT
Jul. 8, 2009	Trainer, Town of Parker Parker, CO
Jul. 3-6, 2009	Attending workshop Vancouver, British Columbia, Canada
Jun. 29 - Jul. 2, 2009	Speaker and Moderator, Association of Luxury Suite Directors Conference Dallas, TX
June 20-22, 2009	Secret Shopping and Workshop Presenter - Rushmore Plaza Civic Center Rapid City, SD
June 4, 2009	Presenter, Colorado Rural Electric Association, Office Excellence Conference Westminster, CO
June 3, 2009	Webinar with Ruby, 11 am MDT - Enhancing the Fan Experience: Making Your Tickets Worth More than the Price of Admission Online - Register Here
May 28, 2009	Webinar Presenter - IFX presents FREE webinar for Franchise Owners - Seven Star Customer Service Online Webinar
May 28, 2009	Speaker - Denver Women's Franchise Event Denver, CO
May 15, 2009	Presenter, Urban County Leadership Conference South Padre Island, TX
May 13, 2009	Keynote and Workshop Presenter - County of Los Angeles Parks and Recreation Department Arcadia, CA
May 6-7, 2009	Trainer, Dreamland Aqua Park, Um Al Quwain, United Arab Emirates
May 04, 2009	Presenter, 8th Annual Government Customer Support Conference and Expo 2009 Alexandria, VA
Apr. 20, 2009	Webinar Presenter - IFX presents FREE webinar for Franchise Owners - Seven Star Customer Service Online Webinar
Apr. 16, 2009	Webinar with Ruby, 11 am MDT - Supervisory Skills for Success, Click Here
Apr. 09, 2009	Webinar with Ruby, 11 am MDT - How to Develop an Effective Employee Training Program, Click Here
Apr. 02, 2009	Webinar with Ruby, 11 am MDT - How to Select Great Employees!, Click Here
March 30, 2009	Keynote Presenter, Preferred Funeral Directors International Conference Palm Springs, FL
March 25, 2009	Trainer, Fort Knox Army MWR Fort Knox, KY
March 12, 2009	Customer Service Webinar Presenter, International Association of Airport Duty Free Stores (translated in Spanish)
Mar. 10, 2009	F.R.E.E. Webinar - Raising the Bar in Guest Relations, 11:00am MST Register here
Feb. 25, 2009	Trainer, Town of Parker Parker, CO
Feb. 7, 2009	National Speakers Association of Colorado, Colorado Speakers University Denver, CO
Feb. 5-6, 2009	Trainer, City of Hidalgo Department Heads and City Council Hidalgo, TX
Jan. 26, 2009	Presenter, National Sports Forum, The Renaissance Glendale Hotel Glendale, AZ
Jan. 21, 2009	Trainer, San Jose State Event Center Arena San Jose, CA
Jan. 20, 2009	Trainer - City of San Ramon San Ramon, CA
Jan. 12-15, 2009	Trainer – Orlando Magic Customer Relationship Management Program Orlando, FL
Jan. 06, 2009	Webinar - How to Attract and Select Great Employees 1:00 pm Eastern / 10:00 am Pacific. Register here
Dec. 15 - 18, 2008	Trainer – Orlando Magic Customer Relationship Management Program Orlando, FL
Dec. 10, 2008	Trainer – Town of Parker Parker, CO
Dec. 09, 2008	Webinar - Time Tactics to Make You More Successful 1:00 pm Eastern / 10:00 am Pacific. Register here
Dec. 3-6, 2008	Presenter, Athletic Business Conference & Expo San Antonio, TX
Dec. 2, 2008	Trainer, HQ AF Services Agency, Family Member Programs Division San Antonio, TX
Nov. 24 - 25, 2008	Presenter, Connecticut Recreation and Parks Association, Mohegan Sun Hotel and Conference Center Uncasville, CT
Nov. 19, 2008	Presenter, National Marketing Institute, National Intramural-Recreational Sports Association Hilton Head, SC
Nov. 13, 2008	Webinar - Dealing with Upset Customers 1:00 pm Eastern / 10:00 am Pacific. Register here
Nov. 12, 2008	Trainer, Trails Recreation Center Centennial, CO
Nov. 9 - 10, 2008	Presenter, IPRA Professional Development School, Eagle Creek Resort Findlay, IL
Nov. 05, 2008	Presenter, Wisconsin Park and Recreation Association Annual Conference LaCrosse, WI
Oct. 28-30, 2008	Trainer, Grand Re-Opening of the Intrepid Sea, Air & Space Museum New York City, NY
Oct. 22-23, 2008	Presenter, Arlington County Arlington, VA
Oct. 14 - 18, 2008	Presenter, National Recreation and Park Association Annual Congress Ruby's session: Seven Star Customer Service on Thursday 10/16/2008 2:00 PM to 3:15 PM Baltimore, MD
Oct. 14, 2008	Trainer, HQ Air Forces Services Agency/HQ AFSVA/SVPAC Ruby's session: Seven Star Customer Service on Thursday 10/16/2008 2:00 PM to 3:15 PM Baltimore, MD
Oct. 2 - 3, 2008	Orlando Magic, Cycle of Service / CRM Training Orlando, FL
Sep. 29, 2008	Trainer, Ottawa Senators Hockey / Scotiabank Place Ottawa, Ontario, Canada
Sep. 27, 2008	Secret Shopper, Ottawa Senators Hockey / Scotiabank Place Ottawa, Ontario, Canada
Sep. 24, 2008	Trainer, Magic University, Orlando Magic Orlando, FL
Sep. 19, 2008	Presenter, Annual Alumni Training, Sit Means Sit Dog Training Westminster, CO
Sep. 17-19, 2008	Presenter, CampExperience, Copper Mountain Resort, CO
Sep. 14, 2008	Presenter, International Association of Assembly Managers, Arena Management Conference Kansas City, MO
Sep. 10 - 11, 2008	Trainer, Train the Trainer program, Orlando Magic Orlando, FL
Sep. 9, 2008	Trainer, Presentation Skills, Orlando Magic Orlando, FL
Sep. 6, 2008	Presenter, New Frontiers Bank Denver, CO
Sep. 4, 2008	Presenter, Cycle of Service Meeting, Orlando Magic Orlando, FL
Aug. 27, 2008	Secret Shopper, US Open Flushing, NY
Aug. 26, 2008	Presenter, US Army Family and Morale, Welfare and Recreation Command, Family Soldier Action Plan Training Symposium Louisville, KY
Aug. 19, 2008	Presenter, Cycle of Service Leadership Presentation Orlando Magic Orlando, FL
Aug. 17, 2008	Trainer, USTA Billie Jean King National Tennis Center Flushing, NY
Aug. 14 - 16, 2008	Trainer, USTA Billie Jean King National Tennis Center Flushing, NY
Aug. 12, 2008	Cycle of Service Facilitation Town of Parker, Parker, CO
Jul. 30, 2008	Trainer, Pleasant Valley Recreation and Park District Camarillo, CA
July 27-28, 2008	Presenter, 2008 National Association of Concessionaires Annual Convention Anaheim, CA
Jul. 25, 2008	Trainer, Cherry Creek School District Food and Nutrition Services Aurora, CO
Jul. 21-23, 2008	Cycle of Service Facilitation, Orlando Magic Orlando, FL
Jul. 16-18, 2008	Train the Trainer program, Orlando Magic Orlando, FL
Jul. 14 - 15, 2008	Trainer, Columbus Zoo and Aquarium Columbus, OH
Jul. 6 - 8, 2008	Trainer – General Electric Information Management Leadership Program Danbury, CT
Jun. 28 - Jul. 2, 2008	Presenter, Association of Luxury Suite Directors Miami Beach, FL
Jun. 23-25, 2008	Cycle of Service Facilitation, Orlando Magic Orlando, FL
Jun. 11 - 12, 2008	Trainer, USTA Billie Jean King National Tennis Center Flushing, NY
Jun. 09, 2008	Presenter, Institute for International Research, Customer Care & Services Forum Las Vegas, NV
Jun. 5, 2008	Presenter, Colorado Electric Educational Institute Westminster, CO
May 24, 2008	Presenter, Urban County Leadership Conference South Padre Island, TX
May 23, 2008	Training, Dodge Arena TMFC Hidalgo, TX
May 9, 2008	Presenter, National Speakers Association, Colorado Chapter Denver, CO
May 6 - 7, 2008	Trainer, Town of Parker, CO
Apr. 26-28, 2008	Trainer, Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates
Apr. 22 - 23, 2008	Presenter, World Waterpark Association Middle Eastern Symposium in Conjunction with Dubai Entertainment, Amusement & Leisure Show Dubai, United Arab Emirates
Apr. 18, 2008	Presenter, Second Annual Women in Coaching Retreat Colorado Springs, CO
Apr. 11-13, 2008	Trainer, Arlington County, VA Arlington, VA
Mar. 28, 2008	Trainer, Winnipeg Football Club Winnipeg, Manitoba, Canada
Mar. 26, 2008	Presenter, Celebrating Customer Service Excellence conference hosted by the Institute for International Research Orlando, FL
Mar. 21, 2008	Presenter, Town of Parker Director’s Retreat Parker, CO
Mar. 20, 2008	Trainer, Town of Timnath, Colorado Timnath, CO
Mar. 18, 2008	Trainer, Webinar with Ruby Seven Reasons your Customer Service Ratings aren't Perfect. Register here
Mar. 14, 2008	Trainer, Arapahoe Community College Littleton, CO
Mar. 10, 2008	Trainer, South Suburban Parks and Recreation District Littleton, CO
Feb. 29, 2008	Presenter, California Park & Recreation Society Annual Conference Long Beach, CA
Feb. 28, 2008	Keynote and Breakout Presenter, 2008 Recreation Connections Manitoba Annual Provincial Conference Winnipeg, Manitoba, Canada
Feb. 18, 2008	Trainer, Bernalillo County Parks and Recreation, NM Albuquerque, NM
Feb. 06, 2008	Presenter, World Waterpark Association, North American Spring Symposium Wisconsin Dells, WI
Feb. 02, 2008	Trainer, Town of Parker, CO Parker, CO
Jan. 31, 2008	Trainer, Town of Parker, CO Parker, CO
Jan. 20, 2008	Trainer, Qwest Center Omaha, NE
Jan. 13 - 15, 2008	Trainer – General Electric Information Management Leadership Program Danbury, CT
Jan. 9-10, 2008	Leadership Strategies for Success, a Workshop hosted by New York State Recreation and Park Society Download Registration Form Here (pdf) Event open to the public Westchester (1/9/08) Long Island (1/10/08)
Jan. 4, 2008	Trainer, Eastern Rio Blanco Metropolitan Recreation & Park District, Meeker Recreation Center at Paintbrush Park Grand Opening Meeker, CO
Dec. 19, 2007	Trainer, Supervisory Skills for Success, Sky Ridge Medical Center Lone Tree, CO
Dec. 17, 2007	Trainer, Arapahoe County Department of Human Services Aurora, CO
Dec. 12, 2007	Trainer, City of Durango Parks and Recreation Department Durango, CO
Dec. 10, 2007	Trainer, Morris County Parks Commission Morristown, NJ
Dec. 3-7, 2007	Leadership Strategies for Success, a Workshop hosted by New York State Recreation and Park Society Event open to the public Buffalo (12/3/07) Rochester (12/4/07) Syracuse (12/5/07) Capital Region (12/6/07) Hudson Valley (12/7/07)
Dec. 1, 2007	Consultation, Cypress Gardens Adventure Park Winter Haven, FL
Nov. 28 - Nov. 30, 2007	Presenter, Athletic Business Conference & Expo Orlando, FL
Nov. 12-15, 2007	Presenter - International Association of Amusement Parks and Attractions Expo 2007 Orlando, FL Nov. 12: 4:30 pm - 5:45 pm Understanding and Dealing with Change Nov. 15: 8:30am - 5:45 pm Guest Relations for the Attractions Industry
Nov. 7, 2007	Trainer, West Shore Parks and Recreation and the Greater Victoria Recreation Departments Victoria, British Columbia, Canada
Nov. 1, 2007	Keynote Presenter, Texas Civic Center Association Galveston, TX
Oct. 25, 2007	Presenter, World Water Park Association 27th Annual Symposium & Tradeshow Palm Springs, CA
Oct. 17, 2007	Trainer, Town of Windsor, CO Windsor, CO
Oct. 12, 2007	Trainer, Collinsville Area Recreation District Collinsville, IL
Oct. 8 - 9, 2007	Trainer, Ski Liberty – Liberty Mountain Resort and Conference Center Fairfield, PA
Oct. 6, 2007	Presenter, USA Local Swim Committee Swimposium & House of Delegates Meeting Indianapolis, IN
Oct. 2 - 4, 2007	Presenter, Colorado Parks & Recreation Association Snowmass, CO
Sept. 28, 2007	Keynote & Breakout Presenter, International Association of Assembly Managers – International Convention Center Conference Boston, MA
Sept. 24, 2007	Trainer – Rexall Place Edmonton, Alberta, Canada
Sept. 21, 2007	Full Day Leadership Workshop Trainer, Michigan Recreation & Park Association Leadership Academy Troy, MI
Sept. 19 - 20, 2007	Trainer, City of Plymouth & City of Northville Plymouth, MI
Sept. 13, 2007	Keynote Presenter, National Recreation & Park Association - Reitz Marketing and Revenue Sources Management School San Diego, CA
Sept. 5, 2007	Trainer, Arapahoe County Littleton, CO
Aug. 28, 2007	Trainer, Lone Tree Family Practice Lone Tree, CO
Aug. 2 - 4, 2007	Guest Relations Staff Training, Arrowhead Stadium Kansas City, MO
Aug. 3, 2007	Session open to the public: hosted by The Pavilion at Arrowhead Stadium Register for Ruby's training session - Leadership Strategies: Things you Must Know to Survive Kansas City, MO
Jul. 24, 2007	Trainer/Presenter Sky Ridge Medical Center Lone Tree, CO
Jul. 17, 2007	F.r.e.e. Webinar with Ruby at 10am MDT, Noon EDT, 11am CDT, 9am PDT. "How to Create an Awesome Orientation Training Program for Staff and Volunteers" Register here Online
Jul. 13, 2007	Trainer, BC Place Stadium annual full time and event staff training Vancouver, British Columbia
Jul. 8-10, 2007	Trainer – General Electric Information Management Leadership Program Danbury, CT
Jun. 26-27, 2007	Presenter – Association of Luxury Suite Directors Annual Conference, Gainey Ranch Scottsdale, AZ
Jun. 21, 2007	Trainer/Presenter Sky Ridge Medical Center, Mystery Shopping and Directors Retreat Lone Tree, CO
Jun. 19, 2007	Trainer, City of Fairfield, OH and Anderson Park District Fairfield, OH
Jun. 18, 2007	Trainer, The Toledo Zoo Toledo, OH
Jun. 16, 2007	Presenter, US Indoor Soccer Association Facility Operators Conference and Trade Show Denver, CO
Jun. 14, 2007	Trainer, Langley Air Force Base, Family Member Programs Langley, VA
Jun. 2-6, 2007	Presenter – International Federation for Professional Speakers Global Summit Dubai, United Arab Emirates
May 30, 2007	Webinar with Ruby – "How to Create an Awesome Orientation Training Program for Staff and Volunteers" Online - Register Here
May 23, 2007	Orientation Observation and Coaching – Six Flags Great America Chicago, IL
May 22, 2007	Trainer, Daytona Beach Community College Daytona Beach, FL
May 20, 2007	Trainer, City and County of Broomfield Recreation Services Department Broomfield, CO
May 15, 2007	Trainer, South Suburban Parks and Recreation District Littleton, CO
May 2, 2007	Trainer, American Water Works Association Denver, CO
April 25, 2007	Trainer, American Camp Association / Rocky Mountain Section Denver, CO
April 10-13, 2007	Presenter, 2007 Maryland Recreation and Parks Association Annual Conference Ocean City, MD
April 2, 2007	Community Alcohol and Drug Education Team Workshops Caribou, ME
March 28-30, 2007	Presenter, 25th Annual Tri-State Camp Conference Atlantic City, NJ
March 22, 2007	Trainer, Woodhaven Association Sublette, IL
March 20-21, 2007	Workshop Presenter, Train The Trainer (open to anyone who pays the registration fee) Rolling Meadows Park District, IL
March 14, 2007	Presenter, Denver Metro Chamber of Commerce Session Title: Seven Star Customer Service Denver, CO
March 12-13, 2007	Presenter, Utah Recreation and Parks Association Annual Conference Utah
March 7-8, 2007	Presenter, California & Pacific Southwest Recreation & Park Training Conference Sacramento, CA Mar. 7: 10:30 am - Noon The Secrets to Keeping Our Customers Happy Mar. 7: 1:00 - 2:30 pm How to Work Effectively With Your Boss Mar. 8: 8:00 - 9:15 am How to Attract and Select Great Employees!
Feb. 19, 2007	Trainer, Bernalillo County Parks and Recreation Albuquerque, NM
Feb. 16 - 18, 2007	Workshop Leader – Train The Trainer for Six Flags Theme Parks Dallas, TX
Feb. 12, 2007	Presenter, Nationwide Marketing Group Orlando, FL
Feb. 9 - 11, 2007	Presenter, National Speakers Association Educational Workshop Denver, CO
February 8, 2007	KLCSP National Management Meeting Englewood, CO
Feb. 3-4, 2007	Orientation Observation and Consultation, Six Flags Corporate Dallas, TX
Jan. 29-30, 2007	Presenter - Penticton City Employees Penticton, British Columbia, Canada
Jan. 26-27, 2007	Presenter, Illinois Parks and Recreation Association/ Illinois Association of Park Districts Annual Conference Chicago, IL Jan. 26: 8:30 - 10:30 am How Effective Leaders Communicate Jan. 27: 10:00 am - Noon Leadership Strategies: Things You Must Know to Survive
Jan. 19, 2007	Facilitator - Center for Advanced Dermatology Staff Meeting Lakewood, CO
Jan. 11, 2007	Trainer, Texas Public Pool Council Workshop College Station, TX
Jan. 7-9, 2007	Trainer, General Electric Information Management Leadership Program Danbury, CT
Dec. 14, 2006	Trainer - Oregon Park District Oregon, IL
Dec. 12, 2006	Speaker - National Speakers Assocation of Colorado - FastTrack Program Denver, CO
Dec. 8, 2006	Speaker - National Speakers Assocation of Colorado Denver, CO
Nov. 24 - Dec. 3, 2006	Trainer – Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates
Nov. 14-17, 2006	Presenter - Athletic Business Conference Mandalay Bay Convention Center, Las Vegas, NV Nov. 14: 1:00 pm - 5:00 pm Leadership Strategies: Things You Must Know to Survive Nov. 15: 10:15 - 11:45 am Seven Star Customer Service: Starting at the Top to Impact the Bottom line Nov. 15: 12:45 - 2:15 pm How to Develop an Effective Training Program Nov. 16: 10:15 - 11:45 am Networking strategies - Building Profitable Relationships
Nov. 13, 2006	Presenter, International Association of Amusement Parks and Attractions Expo 2006 Atlanta, GA 8:30 am - 4:30 pm Human Resource Management & Guest Relations for the Attractions Industry
November 8, 2006	Training Rolling Meadows Park District Rolling Meadows IL
November 8, 2006	Training Schaumburg Park District Schaumburg IL
November 6, 2006	Trainer, Illinois Parks and Recreation Association Professional Development School Illinois 8:30 am - Noon Understanding Your Learning Style 1:30 - 3:30 pm Recognizing How we "Influence" as Leaders
November 1-2, 2006	Presenter, California Aquatics Management School Lake Arrowhead, CA Nov. 1: 5:00 - 6:00 pm Reflections in the Rear View Mirror Nov. 2: 9:00 - 10:00 am Leadership Strategies: Things You Must Know to Survive
October 27, 2006	Presenter, USA Swimming Colorado Springs, CO
Oct. 19, 2006	Presenter, World Waterpark Association 26th Annual Symposium & Trade Show Orlando, FL 2:15 -3:30 pm The Secrets to Keeping Our Customers Happy 3:45 -5:00 pm Stay COOL: Create Ongoing Opportunities to Love Your Job, Your Customers and Your Team
Oct. 2, 2006	Trainer, American Airlines Arena Miami, FL
Sep. 28, 2006	Presenter, Association of Zoos and Aquariums Annual Conference Tampa, FL 8:30 -10:00 am Raising the Bar in Guest Relations
Sep. 26, 2006	Trainer, Wings Stadium Kalamazoo, MI
Sep. 16-17, 2006	Trainer, Winnipeg Football Club/Canad Inns Stadium – home of the 2006 Grey Cup Winnipeg, Manitoba, Canada
Sep. 13, 2006	Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO
Sep. 6-8, 2006	Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO
Aug. 30-31, 2006	Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO
Aug. 23-25, 2006	Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO
Aug. 3, 2006	Presenter - Florida Festivals and Events Association Bonita Springs, FL
August 2, 2006	Trainer – Arapahoe County Mission, Vision and Values Kickoff Orientation Program Littleton, CO
July 15-17, 2006	Trainer – BC Place Stadium Vancouver, British Columbia, Canada
July 9-11, 2006	Trainer – General Electric Info. Management Leadership Program Danbury, CT
July 3, 2006	Facilitator, United States Postal Service Video Development Team Denver, CO
June 29, 2006	Guest Relations Staff Trainer, The Toledo Zoo Toledo, OH
June 26, 2006	Presenter - Association of Luxury Suite Directors, 16th Annual Conference and Trade Show Detroit, MI
June 21-22, 2006	Trainer - Indiana Beach Inc. Monticello, IN
June 10-14, 2006	Recreation Facility Design & Management School Denver, CO
June 9, 2006	Trainer, Omaha’s Henry Doorly Zoo Omaha, NE
June 7, 2006	Trainer - Conejo Recreation and Park District Conejo, CA
June 6, 2006	Trainer, National Western Stock Show Management Staff Denver, CO
May 18, 2006	Keynote and Breakout Presenter - Hawaii Parks and Recreation Association Annual Conference Waikoloa, HI
May 20, 2006	Trainer - E Center/Centennial Management Group Salt Lake City, UT
May 22, 2006	Trainer - United States Postal Service Colorado Springs, CO
May 23, 2006	Northwest Parks & Recreation Association Regional Camp Staff Training Rochester, MI
May 24, 2006	Trainer - United States Postal Service Denver, CO
May 25, 2006	Trainer - United States Postal Service Denver, CO
May 11, 2006	Trainer - Morale, Welfare and Recreation Program Kings Bay, GA
May 9, 2006	Webinar with IAAPA, “5 Easy Steps to Get Your Employees to Deliver the Best Guest Service Experience Ever” To register visit http://www.cpe360.com/iaapa/catalog.asp
Apr. 29, 2006	Presenter - Kansas City Metro Aquatics Council Annual Conference North Kansas City, MO
May 2, 2006	Presenter - The Biennial Conference for Women Champaign-Urbana, IL
May 5, 2006	Trainer - United States Postal Service Casper, WY
Apr. 25, 2006	Keynote Presenter – Washington Recreation & Park Association/ Oregon Recreation & Park Association Conference Vancouver, WA
Apr. 21, 2006	Keynote Presenter - Women of Enterprise, Real Estate Forum The Denver Center of Performing Arts, Seawell Grand Ballroom, Denver, CO
Apr. 17, 2006	Trainer - Northern Virginia Regional Park Authority Vienna, VA
Apr. 5, 2006	Trainer – City and County of Denver, Department of Parks and Recreation Denver, CO
Mar. 22-24, 2006	Train-The-Trainer Workshop sponsored by Illinois Park and Recreation Association Open To Anyone Interested In Attending! Click here for more information. White Pines Golf Club, Bensenville, IL
Mar. 16, 2006	Frontline Customer Service Workshop sponsored by Ohio Parks and Recreation Association Open To Anyone Interested In Attending! Click here for more information. Fairfield Community Arts Center, Fairfield, OH
Mar. 13-14, 2006	Presenter - Pennsylvania Recreation and Parks Society Annual Conference Seven Springs, PA
Mar. 6-11, 2006	Super Bowl XLI Guest Relations Staff Trainer - Dolphins Stadium Miami, FL
Feb. 28, 2006	Trainer - Colorado Parks and Recreation Association Colorado Springs, CO
Feb. 23, 2006	Customer Service Trainer – Recreation and Park Commission for the Parish of East Baton Rouge Baton Rouge, LA
Jan. 26, 2006	Trainer - City of Athens and City of Dublin, Ohio Westerville, OH
Jan. 26, 2006	Staff Retreat Facilitator - City of Westerville Westerville, OH
Jan. 18, 2006	Trainer - Connecticut’s Beardsley Zoo Bridgeport, CT
Jan. 15-17, 2006	Trainer – General Electric Info. Management Leadership Program Danbury, CT
Jan. 13, 2006	Trainer - Colorado Parks and Recreation Association Englewood, CO
Jan. 9, 2006	Trainer - International Aquatic Safety & Risk Management Conference Phoenix, AZ
Dec. 12, 2005	Customer Service Trainer – Recreation and Park Commission for the Parish of East Baton Rouge Baton Rouge, LA
Dec. 8, 2005	Trainer - National Western Stock Show Denver, CO
Nov. 30, Dec. 1-2, 2005	Presenter - Athletic Business, Orange County Convention Center Orlando, FL
Nov. 28, 2005	Presenter - 2005 International Association of Fairs and Expositions (IAFE) Convention Las Vegas, NV
Nov. 14, 2005	Presenter - Illinois Professional Development School Eagle Creek Resort, Findlay, IL
Nov. 10, 2005	Teambuilding Trainer - Baudville, Inc. Grand Rapids, MI
Nov. 9, 2005	Keynote Presenter - Programming Our World (POW) Conference Kalamazoo, MI
Oct. 25, 2005	Guest Relations Trainer - Allen County War Memorial Coliseum Ft. Wayne, IN
Oct. 18 – 21, 2005	Presenter - 2005 NRPA Congress and Exposition San Antonio, TX
Oct. 7-8 2005	Keynote Presenter – South Dakota School Age Care Alliance Sioux Falls, SD
Oct. 4-6, 2005	Presenter – World Waterpark Association, 25th Anniversary Symposium & Trade Show Las Vegas, NV
Sept. 29, 2005	Presenter - Excellence in Customer Service Awards Program, Better Business Bureau of Southern Colorado Colorado Springs, CO
Sept. 22, 2005	Trainer - City of Fairfield Parks and Recreation Fairfield, OH
Sept. 20, 2005	Trainer – Aramark, General Motors Place Vancouver, British Columbia
Sept. 19, 2005	Trainer - General Motors Place - Home of the Vancouver Canucks Vancouver, British Columbia
Sept. 15, 2005	Presenter - American Zoo and Aquarium Association Conference Chicago, IL
Sept. 14, 2005	Workshop Presenter- Inwood Ice Arena, Joliet Park District and The Skate School Geneva, IL
Sept. 14, 2005	Trainer - Homewood-Flossmoor Park District Homewood, IL
Sept. 12, 2005	Ruby turns the big 5-0!!!
Sept. 6, 2005	Trainer - Westside Regional Recreation Society Calgary, Alberta, Canada
August 28-Sept. 4, 2005	Ruby & Rich on an Alaskan Cruise for her 50th birthday! Inside Passage, AK
August 26, 2005	Trainer - Glen Ellyn Park District Glen Ellyn IL
August 25, 2005	Trainer - National Western Stock Show Denver, CO
August 23, 2005	Trainer - Laramie Parks & Recreation Laramie, WY
August 11, 2005	Keynote Presenter - National Aerospace FOD Prevention, Inc. Denver, CO
August 9, 2005	FREE Teleseminar - Understanding Our Customer Sign Up Today! RubySpeaks World Headquarters, Littleton, CO
August 2, 2005	Ruby's "Survival Guide for Managers" Teleseminar "How to Run a Successful Meeting" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
July 26, 2005	Ruby's "Survival Guide for Managers" Teleseminar "Raising the Bar in Guest Relations" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
July 19, 2005	Ruby's "Survival Guide for Managers" Teleseminar "Facing the Challenge of Challenging Employees" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
July 10-12, 2005	Trainer – General Electric Info. Management Leadership Program Danbury, CT
June 30, 2005	Qwest Center Omaha, NE
June 21, 2005	Ruby's "Survival Guide for Managers" Teleseminar "Encouraging Staff Development: The Performance Appraisal Process" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
June 10-14, 2005	Trainer - Jumeirah International Group Dubai, United Arab Emirates
June 5 - 7, 2005	Trainer - General Electric Info. Management Leadership Program Hydrabad, India
May 17, 2005	Ruby's "Survival Guide for Managers" Teleseminar "Time Tactics to Make you Successful" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
May 21, 2005	Training - E Center / Centennial Management Group West Valley City, UT
May 23, 2005	Trainer - Royal Gorge Bridge & Park Canon City, CO
May 24, 2005	Ruby's "Survival Guide for Managers" Teleseminar "How Effective Leaders Communicate" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
May 25, 2005	Trainer - Town of Silverthorne Recreation and Culture Department Silverthorne, CO
May 30 - 31, 2005	Keynote Presenter – Ice Skating Institute Las Vegas, NV
May 12, 2005	Training - MWR Kings Bay, GA
May 3, 2005	Ruby's "Survival Guide for Managers" Teleseminar "How to Develop an Effective Employee Training Program" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
May 10, 2005	Training - Indiana Beach Inc. Monticello, IN
April 26, 2005	Ruby's "Survival Guide for Managers" Teleseminar "How to Attract and Select Great Employees" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO
April 23, 2005	Presenter – USA Swimming, Olympic Training Center Colorado Springs, CO
April 21, 2005	Training - City of Fairfield Fairfield, OH
April 20, 2005	Anderson Park District Cincinnati, OH
March 15, 2005	Presenter – National Speakers Association Colorado Fast Track Denver, CO
March 9-11, 2005	Keynote Presenter – 2005 Texas Recreation and Park Society Institute & Trade Show Corpus Christi, TX
March 2-5, 2005	Supervisory Training - Dolphins Stadium Miami, FL
Feb 27 - Mar. 1, 2005	Presenter - Recware Annual Conference Sacramento, CA
Feb 25, 2005	Trainer - El Dorado Hills Community Services District El Dorado Hills, CA
Feb 9, 2005	Facilitator - City of Commerce City Commerce City, CO
Jan. 27, 2005	Pre Conference Workshop Presenter– Illinois Association of Park Districts & Illinois Park and Recreation Association Annual Conference Chicago, IL
Jan. 26, 2005	City Wide Trainer – City of Westminster Westminster, CO
Jan. 25, 2005	Presenter - Better Business Bureau Colorado Springs, CO
Jan. 23, 2005	Keynote Presenter - USA Shade and Fabric Structures 2nd Annual Sales Conference Richardson, TX
Jan. 22, 2005	Trainer - City of Rialto Rialto, CA
Jan. 20, 2005	Trainer - Plano Parks and Recreation District Plano, TX
Jan. 16-18, 2005	Trainer – General Electric Info. Management Leadership Program Danbury, CT
Jan. 11, 2005	Trainer - Florida Children’s Forum Tallahassee, FL
Jan. 6-10, 2005	Attendee - National Speakers Association Cancun University Cancun, Mexico
Jan. 5, 2005	Trainer – University of Pennsylvania, Perelman Quadrangle Philadelphia, PA
Dec 21-22	Trainer – Littleton Adventist Hospital Littleton, CO
Dec. 15	Trainer – National Western Stock Show Denver, CO
Dec. 14	Trainer – South Suburban Parks and Recreation Littleton, CO
Dec. 4	Keynote Presenter – Florida School Age Child Care Coalition Orlando, FL
Dec. 3	Trainer – Cities of Dunedin, Safety Harbor and Largo, Florida - Parks and Recreation Departments Dunedin, FL
Dec. 1-2	Trainer – Decatur Parks and Recreation Decatur, GA
Nov. 30	City Wide Trainer – City of Westminster Westminster, CO
Nov. 18-19	Presenter – International Association of Amusement Parks and Attractions Annual Conference Orlando, FL
Nov. 15-16	Presenter – Illinois Professional Development School Lake Rend Resort, IL
Nov. 10-13	Presenter – Athletic Business Conference Orlando, FL
Nov. 9	Workshop Presenter – International Association of Assembly Managers Crowd Management Conference Seattle, WA
Nov. 5	Trainer – Florida Children’s Forum Tampa, FL
Nov. 3	Keynote Presenter - Leisure Systems Inc., Jellystone Campgrounds Ltd., Annual Conference Cincinnati, OH
Oct. 25	Trainer – South Suburban Parks & Recreation Littleton, CO
Oct. 23	Keynote Presenter – Iowa School Age Care Alliance Cedar Falls, IA
Oct. 12-16	National Recreation & Parks Association Annual Congress Reno, NV
Oct. 11	Keynote Presenter - Super Cal 2004, California Park and Recreation Society Lake Tahoe, CA
Oct. 1	Presenter – Fun Expo, International Association for the Leisure and Entertainment Industry Las Vegas, NV
Sept. 27	Trainer – Allen County War Memorial Coliseum Ft Wayne, IN
Sept. 23	Presenter – Colorado Parks & Recreation Association Annual Conference Breckenridge, CO
Sept. 15-16	Presenter – Nebraska Parks & Recreation Annual Workshop So. Sioux City, NE
Sept. 12-13	Presenter - NRPA Pacific Revenue and Management School La Jolla, CA
Aug. 31 - Sept. 2	Presenter – Florida Recreation & Parks Association Annual Conference Palm Harbor, FL
Aug. 26	Presenter – 2004 Morale Welfare and Recreation Expo Denver, CO
Aug. 21	Trainer – Penrose St. Francis Hospital Colorado Springs, CO
Aug. 18-19	New Facility Trainer – City of Cuyahoga Falls Community Recreation Center Cuyahoga Falls, OH
Aug. 14	Guest Relations Trainer – RCA Dome/Indianapolis Colts Indianapolis, IN
Aug. 7	Trainer – Penrose St. Francis Hospital Colorado Springs, CO
July 25	Presenter – 79th Annual International Association of Assembly Managers Conference Reno, NV
July 11-13	Trainer – General Electric Info. Management Leadership Program Danbury, CT
June 22	Presenter – 14th Annual Association of Luxury Suite Directors Conference Houston, TX
June 17	Presenter – National Association of Concessionaires Annual Conference St. Louis, MO
June 12-15	Recreation Facility Design & Management School Denver, CO
June 6-8	Trainer – General Electric Information Management Leadership Program Singapore
May 28	New Facility Trainer - City of Keller Recreation and Aquatics Center Keller, TX
May 12-13	Trainer – Royal Gorge Bridge & Park Canon City, CO
Apr. 28	Workshop Presenter – New Jersey Recreation and Park Association Annual Conference Sommerset, NJ
Apr. 27	Presenter – New York State Recreation & Park Society Annual Conference Tarrytown, NY
Apr. 19-20	Keynote Presenter - Wyoming Governor's Hospitality & Tourism Conference Casper, WY
Apr. 6	Keynote Presenter - Iowa Park & Recreation Association Annual Conference Des Moines, IA
Mar. 26	Trainer – City of Golden Parks & Recreation Golden, CO
Mar. 23	Keynote Presenter – New England Training Institute & Exposition Portland, ME
Mar. 13, 2004	Presenter – California & Pacific SW Recreation & Park Training Conference Anaheim, CA
Mar. 9, 2004	Trainer – County of San Diego, Department of Parks & Recreation San Diego, CA
Mar. 8, 2004	Keynote Presenter – Annual Navy Personnel Command Youth Program Training San Diego, CA
February 23, 2004	Workshop Presenter – Arlington Heights & Buffalo Grove Park Districts Arlington Heights, IL
February 4-7, 2004	Presenter - Recware Annual Conference San Diego, CA
February 3, 2004	Keynote Presenter – 30th Annual Stadium Manager’s Seminar San Antonio, TX
Jan 29 - Feb. 1, 2004	Conference Attendee - National Speakers Association Winter Workshop Portland, OR
Jan. 22-24, 2004	Presenter – Illinois Association of Park Districts Annual Conference Chicago, IL
January 20, 2004	Customer Service Trainer - Good Time Emporium Somerville, MA
January 11-13, 2004	Presentation Skills Instructor - General Electric Information Management Leadership Program Danbury, CT
January 8-9, 2004	Staff Retreat Facilitator - Decatur Park and Recreation Decatur, GA
Dec. 3-6	Presenter – Athletic Business Conference Orlando, FL
Nov. 24-25	Trainer - Parkway Plaza Hotel and Convention Centre Casper, WY
Nov. 19	Trainer - City of Glendale Parks and Recreation Glendale, CA
Nov. 13	Presenter – American Camping Association, Rocky Mountain Section Colorado Springs, CO
Nov. 11	Presenter – Illinois Professional Development School Rend Lake Resort, IL
Nov. 5	Customer Service Training – City of Brighton Brighton, CO
Oct. 27	New Facility Trainer - City of Broomfield Parks & Recreation Broomfield, CO
Oct. 22-24	Presenter – National Recreation & Park Association Annual Congress St. Louis, MO
Oct. 18	Keynote Presenter – Florida Children’s Forum School Age Solutions Orlando, FL
Oct. 14-16	Keynote Presenter – Alaska Recreation & Park Association Anchorage, AK
Oct. 13	Trainer – CampFire USA Anchorage, AK
Sept. 26	Keynote Presenter – United States Postal Service Denver, CO
Sept. 24-25	Customer Service Trainer – Pittsburgh Penguins Mellon Arena Staff Pittsburgh, PA
Sept. 16-17	Presenter – Int. Assoc. for the Leisure & Entertainment Industry Fun Expo Las Vegas, NV
Sept. 15	Keynote Presenter – United States Postal Service Denver, CO
Sept. 14	Presenter - NRPA Pacific Revenue and Management School La Jolla, CA
Sept. 9	Keynote Presenter – United States Postal Service Denver, CO
Aug. 26	Keynote Presenter– United States Postal Service Denver, CO
Aug. 19-20	Trainer – City of Unalaska Aleutian Islands, AK
Aug. 15-16	Presenter – San Antonio Parks & Recreation After School Challenge Program Annual Conference San Antonio, TX
Aug. 14	Trainer – Lackland Air Force Base San Antonio, TX
July 27-Aug. 2	Guest Relations Trainer – Heinz Field Stadium Staff Pittsburgh, PA
July 25	New Facility Trainer – Foothills Park & Recreation District Littleton, CO
July 13-15	Trainer – General Electric Information Managers Leadership Program Danbury, CT
July 1	Facilitator – Consortium of Older Adult Wellness, Physical Therapy Group Denver, CO
June 17-19	Workshop Presenter – Amish Dealers Convention Denver, CO
May 13	Workshop Presenter – City-wide Training for Supervisors Jefferson City, MO
May 10	Keynote – British Columbia Speakers Association Vancouver, British Columbia, Canada
May 12	Workshop Presenter – Supervisory Skills Training Franklin County, MO
May 3	Workshop Presenter – Alberta Speakers Association Calgary, Alberta, Canada

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